I'm having this issue and no matter what I do, the game won't open. There's just a spinning circle next to my mouse after clicking on the game (yes, I'm running as Administrator) and then it makes it so I can't click on anything on my desktop. I've tried all the steps listed here. I'm on Windows 8.1 if that makes any difference. It's also annoying because it won't show up in Task Manager or anything for me to kill the process, but the circle just keeps spinning and never opens anything.