MckHick Posted December 17, 2008 Posted December 17, 2008 Hello, I'm trying to unlicense a copy of BBCF and I keep getting the following error when I try to unlicense. First stage of unlicensing could not complete! Unlicensed pending failed with error code 31. The system identifier used to generate the license for the system cannot be retrieved. The license cannot be unlicensed. What is causing this and how can I fix it?
Scott Vibert Posted December 18, 2008 Posted December 18, 2008 Did you uninstall the game before unlicensing? If so you'll need to reinstall it first.
MckHick Posted December 18, 2008 Author Posted December 18, 2008 No the game is fully installed. I just reinstalled it a few days ago, played it, and then wanted to unlicense it but kept receiving that error.
Arlie Rahn Posted December 19, 2008 Posted December 19, 2008 try contacting support@elicense.com. They may be able to get you a process to fix it.
MckHick Posted December 19, 2008 Author Posted December 19, 2008 Thank you, I've gotten into contact with them and I'm awaiting a response!
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