Rhue71 Posted April 29, 2013 Share Posted April 29, 2013 I've filed support forms with both this site and the ELicense site about a week ago and haven't received a response yet, so I'm giving this a try. I recently had to reformat my computer and wanted to reinstall both TEW2013 and CBH. I have my CBH product key, as well as my TEW2010 key, but for some reason I no longer have the email containing my TEW2013 product key. Is there any way I can get the email containing that key resent? Thanks in advance. Link to comment Share on other sites More sharing options...
magik Posted April 29, 2013 Share Posted April 29, 2013 <p>Did you contact Scott Vibert as mentioned in the TEW 2013 FAQ and gave him details about your problem?</p><p> </p><p> </p><blockquote data-ipsquote="" class="ipsQuote" data-ipsquote-contentapp="forums" data-ipsquote-contenttype="forums" data-ipsquote-contentid="35984" data-ipsquote-contentclass="forums_Topic"><div><strong>"I have read through the FAQ and have not been able to solve my issue."</strong><p> </p><p> All licensing issues are handled by Grey Dog Software's Scott Vibert (Scott@greydogsoftware.com). Please contact him by e-mail or private message, giving him details of your problem. <strong>Make sure to CC Adam (adamryland@hotmail.com) in to make sure it gets past the spam filters.</strong></p></div></blockquote><p> </p><p> <a href="http://www.greydogsoftware.com/forum/showthread.php?t=522218" rel="external nofollow">Topic</a></p> Link to comment Share on other sites More sharing options...
Adam Ryland Posted April 29, 2013 Share Posted April 29, 2013 You will need to contact Scott, as the above poster quoted. Link to comment Share on other sites More sharing options...
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