FeAr1660846408 Posted November 2, 2019 Share Posted November 2, 2019 <p>MMA 5 e license</p><p> </p><p> Hi I previously receive a copy of WMMA 5 as a gift & install in on my old PC.but recently I upgraded to a new pc since my old PC is having issue.but I did not unlicenced it on my old PC.since is not accessible any more.also i can't reactivate it in my new rig</p> Quote Link to comment Share on other sites More sharing options...
Adam Ryland Posted November 2, 2019 Share Posted November 2, 2019 As with all the other replies, you would need to contact Scott. Please see the elicense FAQ pinned to the top of the Technical Support forum. Quote Link to comment Share on other sites More sharing options...
Inovatorxx Posted May 31, 2020 Share Posted May 31, 2020 TEW 2020 Purchased I purchased TEW 2020 today and it already deducted to my Bank account but no email for a license, Already send a report but no reply. Last inquiry last January 22, 2020, and no reply. I don't know where to post this my concern. If someone can help me? Quote Link to comment Share on other sites More sharing options...
isujones Posted June 10, 2020 Share Posted June 10, 2020 Computer Died I have TEW 2016 had a computer die. I have email conformation but code wont work for new computer. Do I have to buy game again? Quote Link to comment Share on other sites More sharing options...
Derek B Posted June 10, 2020 Share Posted June 10, 2020 I have TEW 2016 had a computer die. I have email conformation but code wont work for new computer. Do I have to buy game again? The second post of this thread should have all the info you need to handle your problem. Quote Link to comment Share on other sites More sharing options...
SomeDude Posted August 21, 2020 Share Posted August 21, 2020 Bought TEW2020 and got double charged. Who should I email for this? Quote Link to comment Share on other sites More sharing options...
ethanvenzingmail.co Posted October 28, 2020 Share Posted October 28, 2020 Multiplatform Hey guys, I've been playing WMMA5 demo for some time and i loved it. I just purchased the full game today and I've got a question. Will it work on two PCs or do I have to relicense it every time I need to switch between my PCs? Love the game so much since I'm also a big MMA fan. Quote Link to comment Share on other sites More sharing options...
Adam Ryland Posted October 28, 2020 Share Posted October 28, 2020 You'd need to unlicense and relicense each time. Licenses can only be active on one machine at a time. Quote Link to comment Share on other sites More sharing options...
VegasVic Posted November 17, 2020 Share Posted November 17, 2020 I just re-installed Bowl Bound College Football on a new computer, and I can't access the entire dialogue box to complete the elicensing process (see attached screenshot). I've tried changing the screen resolution to different sizes, but that doesn't work. Also, I can't "drag" the side of the dialogue box with my mouse to expand the size. Any thoughts on how to resolve this issue? Thanks. Quote Link to comment Share on other sites More sharing options...
Spartacus Posted December 14, 2020 Share Posted December 14, 2020 My hard drive started having issues. It won't load windows but I was able to switch everything over to my new SSD. However, even though I moved my games over the new SSD they won't open and I can't unlicense the Elicense. There used to be a thread in here that told you who to email in cases like this but I can't find it. What can I do? Quote Link to comment Share on other sites More sharing options...
Jaysin Posted December 14, 2020 Share Posted December 14, 2020 My hard drive started having issues. It won't load windows but I was able to switch everything over to my new SSD. However, even though I moved my games over the new SSD they won't open and I can't unlicense the Elicense. There used to be a thread in here that told you who to email in cases like this but I can't find it. What can I do? Every tech support forum has the post you're referring to http://greydogsoftware.com/forum/showthread.php?t=544966 Quote Link to comment Share on other sites More sharing options...
HaikenEdge Posted April 20, 2021 Share Posted April 20, 2021 My desktop bricked when I moved across the country, so I was unable to unlicense my copy of <em>Comic Book Hero: The Greatest Cape</em> so I can relicense it now that I'm trying to reinstall it. How do I go about fixing this? Quote Link to comment Share on other sites More sharing options...
Adam Ryland Posted April 20, 2021 Share Posted April 20, 2021 That is covered in the FAQ pinned to the top of the CBH technical support forum; all the games have such a document pinned to the top of their respective tech support forums for license issues. Quote Link to comment Share on other sites More sharing options...
europe_mma Posted April 24, 2021 Share Posted April 24, 2021 Hey. I fired up WMMA5 after playing it for around a week or two today and it tells me there's no license available for my order ID. How do I go about fixing that? Thanks. Quote Link to comment Share on other sites More sharing options...
Adam Ryland Posted April 24, 2021 Share Posted April 24, 2021 You would need to contact Scott (scott@greydogsoftware.com), as per the pinned FAQ at the top of the technical support forum. Quote Link to comment Share on other sites More sharing options...
KaseyBear Posted July 5, 2021 Share Posted July 5, 2021 You would need to contact Scott (scott@employee monitoring.com), as per the pinned FAQ at the top of the technical support forum. How long does he answer? Quote Link to comment Share on other sites More sharing options...
merlegrimes Posted August 12, 2021 Share Posted August 12, 2021 Does TEW2020 only allow one licensed machine at a time? What happened to 3? Edit: never mind, I found the answer. That sucks. Seems a little outdated in the Steam and download era. Quote Link to comment Share on other sites More sharing options...
Chaddes Posted December 30, 2021 Share Posted December 30, 2021 Double Charge Hello, I've purchased WMMA5 from the greydog store, but now E-License is asking for me card details and customer information. Am I going to get double-charged for this? If so, how do I solve this? I know there's been answers for people who've already double purchased, but if there's a way to solve it before it gets to that stage, that'd be great appreciated Quote Link to comment Share on other sites More sharing options...
Adam Ryland Posted December 31, 2021 Share Posted December 31, 2021 Hello, I've purchased WMMA5 from the greydog store, but now E-License is asking for me card details and customer information. Am I going to get double-charged for this? If so, how do I solve this? I know there's been answers for people who've already double purchased, but if there's a way to solve it before it gets to that stage, that'd be great appreciated Any problems with purchasing should be sent to CEO Arlie Rahn at Arlie@greydogsoftware.com, he'll be able to sort your issue out. Note that you should have received a license code (usually starting "VT-") in your first receipt. That is what you enter when asked. Quote Link to comment Share on other sites More sharing options...
Scott Vibert Posted January 4, 2022 Share Posted January 4, 2022 One common thing is if you have already purchased the game, if you see the eLicense screen, you should be pressing the smaller License button just below the "Buy" button. That will allow you to enter the order ID that you should've received in the email above. Also if you have had a failed transaction, most banks are going to show a hold on your account in the amount of the transaction, this hold will go away on it's own in a few business days (typically one or two; although they warn you it can take 5-7 business days). There is nothing that Grey Dog of eLicense can do about the hold, it's something that your bank does on its end, trying to reserve the money to ensure you can complete the transaction. Bank holds are the #1 cause I get for double purchase complaints. Quote Link to comment Share on other sites More sharing options...
Bobzienwo Posted March 28, 2022 Share Posted March 28, 2022 Iv messaged Scott but iv had nothing back regarding this. Is it possible to unlicense the game on your end, or make it possible to download the game on my new laptop without new purchasing. Cheers Quote Link to comment Share on other sites More sharing options...
Pipers Pit Posted August 22, 2022 Share Posted August 22, 2022 Scott ^^^ (@greydogsoftware.com) is still the guy to contact about needing licenses unlocked right? Wanted to make sure I didn't email the wrong guy last night. Quote Link to comment Share on other sites More sharing options...
Adam Ryland Posted August 23, 2022 Share Posted August 23, 2022 Yes. His contact information is in the FAQ pinned to the top of every tech support forum. Quote Link to comment Share on other sites More sharing options...
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