Da Truth Posted July 22, 2015 Share Posted July 22, 2015 I need some E-License support because my old computer no longer works and I want to play my Wrestling Spirit 2 game. The E-License is active on the old computer and not my new one. So I can't play the game. I have sent a support ticket on the E-License page (with all the info required) as well as a direct email to scott@greydogsoftware.com (with all the same info) . It's been a couple days now and I haven't heard anything back from either source. Can anyone tell me how long this process usually takes. Thanks. Link to comment Share on other sites More sharing options...
Adam Ryland Posted July 22, 2015 Share Posted July 22, 2015 You won't get a reply from Elicense, they aren't involved. As per the FAQs, all support queries go to Scott (and should have me CCed in, otherwise they may not reach him) and he deals with them. Usually it's between 1-2 working days for a reply. As far as I'm aware we have nothing currently outstanding, so it sounds like you may not have CCed me in or your mail never reached us. Link to comment Share on other sites More sharing options...
Da Truth Posted July 22, 2015 Author Share Posted July 22, 2015 Ok thanks for the reply here. I've resent the e mail. This time to you & Scott. Link to comment Share on other sites More sharing options...
Adam Ryland Posted July 22, 2015 Share Posted July 22, 2015 I've not got anything from you yet. My address is in my signature fyi. Link to comment Share on other sites More sharing options...
Predicted Posted July 23, 2015 Share Posted July 23, 2015 I can say that greydog are very swift and good with customer service. Link to comment Share on other sites More sharing options...
Stennick Posted July 23, 2015 Share Posted July 23, 2015 I've never gone more than about 24 hours without a resolution to my issues. Scott is usually top notch. Link to comment Share on other sites More sharing options...
freakzilla316ftw Posted July 25, 2015 Share Posted July 25, 2015 I bought WMMA3 for my PC but I recently bought a laptop that I mostly use. Is there a way to download the game onto the laptop? Link to comment Share on other sites More sharing options...
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