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Restoring E-License

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After my last laptop finally went kaput, I lost my e-license. I still have my original receipt from when I purchased the game, in my e-mail. I've contacted both ViaTech, and GDS (via the support link on the main page), but have yet to hear back from either. Just wondering if I'm using the wrong avenues, and who I should be in contact with. I play in the OBWL, and with the offseason coming up, I'm hoping to get it figured out soon. Thanks!
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