DaZer01337 Posted July 23, 2022 Share Posted July 23, 2022 Bought the game back in may 2020. Hard to replace the PC a few months ago, tried to install the game and it tells me its unable to retrieve license, as it has been used. There is no way I'm buying the software twice, even if I do enjoy it. How do I free up my prior license? Quote Link to comment Share on other sites More sharing options...
DaZer01337 Posted July 23, 2022 Author Share Posted July 23, 2022 Bought the game back in may 2020. Hard to replace the PC a few months ago, tried to install the game and it tells me its unable to retrieve license, as it has been used. There is no way I'm buying the software twice, even if I do enjoy it. How do I free up my prior license? Quote Link to comment Share on other sites More sharing options...
eayragt Posted July 23, 2022 Share Posted July 23, 2022 From the FAQ: "I had a hard disk crash \ my computer got wiped \ I no longer have access to my old computer, what happens to my license?" Your license has been "locked" onto that machine. You will need to contact Scott (scott@greydogsoftware.com) to have it unlocked. Ideally, you should include your license code ("order ID") or, if you don't have this, your name and the last four digits (last four only!) of the card you used to purchase the game. Quote Link to comment Share on other sites More sharing options...
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