I am in the process of moving TEW 2016 from my old laptop (after 10+ years the old dog is finally going out) to a newer one. I unlicensed it on my older laptop, downloaded the game to the newer one, and the wizard is asking for either an activation key or my email. I tried the order ID, no dice. I tried my email and was told I was not a customer (even though I have purchased 2016, 2020, and WMMA4 with the same email and have the receipts).
Any advice? Can I find the activation key somewhere? Is there a way to remotely activate it? Any help is welcome. Thank you.