atomzero Posted April 12, 2010 Share Posted April 12, 2010 <p>I keep getting an error when I try to purchase the license:</p><p> </p><p> Price lookup failed!</p><p> </p><p> Retrieving current prices failed with error code -10.</p><p> </p><p> A connection to the license servers could not be established.</p><p> </p><p> Please make sure that you are currently connected to the internet.</p><p> </p><p> If you have verified that your connection is active, please wait a few minutes and then try to get your license again.</p><p> </p><p> Connect failed: error -6.</p><p> </p><p> ___________________________</p><p> </p><p> I know that I am connected, or I would not be sending this. I have gotten this error almost every time I purchase a Grey Dog game, but I don't remember how I fixed it.</p> Link to comment Share on other sites More sharing options...
Brian Nichols Posted April 12, 2010 Share Posted April 12, 2010 Do you have a firewall running? That is the most likely cause of issues connecting to the server. Link to comment Share on other sites More sharing options...
atomzero Posted April 13, 2010 Author Share Posted April 13, 2010 It does not appear to be. Are the servers down? Link to comment Share on other sites More sharing options...
atomzero Posted April 13, 2010 Author Share Posted April 13, 2010 Fixed it. For some reason, I was not being prompted to lower my Firewall, but then I restarted my computer and was prompted. Thanks. Link to comment Share on other sites More sharing options...
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