freefall39 Posted February 16, 2014 Share Posted February 16, 2014 the error I get: First stage of unlicensing could not complete! unlicensed pending failed with error code 31. The system identifier used to generate the license for this system cannot be retrieved. the license cannot be unlicensed. what do I do? Link to comment Share on other sites More sharing options...
Brian Nichols Posted February 19, 2014 Share Posted February 19, 2014 The main thing is make sure you have any firewalls disabled when you try to unlicense. If that doesn't work scott@greydogsoftware.com may be able to help with the process. Link to comment Share on other sites More sharing options...
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