iruleall15 Posted August 27, 2017 Share Posted August 27, 2017 So I had to fully format my laptop recently fully. Lost my windows 10 upgrade and literally everything. I installed TEW2016 and now its asking for my Order ID. Problem is I dont know it anymore. I dont have the receipt email sent to me. I purchased 3 games from GDS. How can I go about getting my Licenses back so I can reinstall my games and play them again? Link to comment Share on other sites More sharing options...
Derek B Posted August 27, 2017 Share Posted August 27, 2017 Check out the eLicense FAQ in every tech support forum, instructions for this situation are in there. Link to comment Share on other sites More sharing options...
iruleall15 Posted August 28, 2017 Author Share Posted August 28, 2017 <blockquote data-ipsquote="" class="ipsQuote" data-ipsquote-username="Derek B" data-cite="Derek B" data-ipsquote-contentapp="forums" data-ipsquote-contenttype="forums" data-ipsquote-contentid="44154" data-ipsquote-contentclass="forums_Topic"><div>Check out the eLicense FAQ in every tech support forum, instructions for this situation are in there. <img alt=":)" data-src="//content.invisioncic.com/g322608/emoticons/smile.png.142cfa0a1cd2925c0463c1d00f499df2.png" src="<___base_url___>/applications/core/interface/js/spacer.png" /></div></blockquote><p> </p><p> Does the CMD method work on each game like it does for TEW? Not seeing the CMD method mentioned on anything and the Control Panel shows nothing of an elicense.</p><p> </p><p> </p><p> Edit: I attempted the CMD method. Did not work. Would the computer recognize an elicense if its been fully wiped? It was reset to the point of it being fresh out of box and needing all my info again.</p> Link to comment Share on other sites More sharing options...
Derek B Posted August 28, 2017 Share Posted August 28, 2017 I meant the bit about contacting Scott to get your licenses reset. Sorry, I thought that was fairly obvious since there is no way your computer would have access to the files that are lost. Link to comment Share on other sites More sharing options...
iruleall15 Posted August 28, 2017 Author Share Posted August 28, 2017 <blockquote data-ipsquote="" class="ipsQuote" data-ipsquote-username="Derek B" data-cite="Derek B" data-ipsquote-contentapp="forums" data-ipsquote-contenttype="forums" data-ipsquote-contentid="44154" data-ipsquote-contentclass="forums_Topic"><div>I meant the bit about contacting Scott to get your licenses reset. Sorry, I thought that was fairly obvious since there is no way your computer would have access to the files that are lost. <img alt=":p" data-src="//content.invisioncic.com/g322608/emoticons/tongue.png.ceb643b2956793497cef30b0e944be28.png" src="<___base_url___>/applications/core/interface/js/spacer.png" /></div></blockquote><p> </p><p> ahh yea i contacted him last night. Just waiting for a reply now.</p> Link to comment Share on other sites More sharing options...
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