Tymowg Posted September 17, 2022 Share Posted September 17, 2022 How do I redownload the game/restore my purchase? Did a factory reset on my computer and I'm not sure how to get it back Quote Link to comment Share on other sites More sharing options...
Adam Ryland Posted September 17, 2022 Share Posted September 17, 2022 To reinstall the game you just download the installer from the main website. The Games tab is at the very top of this forum and takes you directly there. Assuming you didn't unlicense your game prior to the factory reset, you would need to contact Scott to get it reset. His details are in the FAQ pinned to the top of the technical support forum. If you did unlicense beforehand then you'd simply need to re-enter your code when prompted. Quote Link to comment Share on other sites More sharing options...
Tymowg Posted September 17, 2022 Author Share Posted September 17, 2022 No, I didn't unlicense it, I'll get on that right away. Much appreciated, thanks for the help! Quote Link to comment Share on other sites More sharing options...
Tymowg Posted September 17, 2022 Author Share Posted September 17, 2022 The link to the website doesn't seem to be working? I'm getting a 404 error Quote Link to comment Share on other sites More sharing options...
Adam Ryland Posted September 17, 2022 Share Posted September 17, 2022 I think that the web domain change (as referenced in the blue warning message you'll see at the top of the forums) is still in progress, so the website may be temporarily down for a few hours until that has completed. Quote Link to comment Share on other sites More sharing options...
Tymowg Posted September 17, 2022 Author Share Posted September 17, 2022 No problem, I'll try again later Quote Link to comment Share on other sites More sharing options...
Adam Ryland Posted September 17, 2022 Share Posted September 17, 2022 You should find that it's now working again. Quote Link to comment Share on other sites More sharing options...
Tymowg Posted September 17, 2022 Author Share Posted September 17, 2022 Everything's all sorted, thanks very much for your help! Quote Link to comment Share on other sites More sharing options...
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