I'm returning to TEW after not playing since TEW 2010 - in the past I was a long-time player having played EWR, TEW 2004, 2005 and 2010 (as well as the first two Wrestling Spirit games). I've been playing the demo over the last few days and enjoyed it a lot and I was ready to purchase at release. Then when it came to purchase I saw that the series was still, in 2020, using that crummy eLicense DRM service.
I remember having trouble with eLicense with the games I bought in the past and right away I was turned off seeing it here. Thinking that maybe I was overblowing it in my memory or that maybe the service has improved in the nine years since I last used it, I decided to run a simple test:
If I can download and install the copy of TEW 2010 that I bought in 2011 with no issue then I'm satisfied with the service and I'll buy TEW 2020.
Downloading the installer is simple and I was able to find the order id for the purchase in my old emails no problem so I was hopeful, but then I entered the order id into the installer aaaaaand:
Yuck. From memory I don't think I ever installed this more than once when I bought it, but even if I had it's not relevant. The fact is I'm being denied access to install a game that I purchased, pretty much for having committed the cardinal sin of having changed my laptop in the last nine years.
I'm sure that if I contacted GDS support then I could get this sorted out, but I shouldn't have to go through the trouble of contacting the publisher every time I want to reinstall a game I purchased.
The suggestion from the software that I repurchase the game when it already acknowledges that I've bought it before is particularly laughable.
So I won't be buying TEW 2020 for as long as it has eLicense in place, which is a shame because I really did enjoy the demo and a game like this fits my current gaming habits/available time perfectly. There are much more modern and user friendly methods of DRM available (or distribution services that don't use DRM at all: gog.com) and so I have no idea why GDS persist with this service that I can remember people having problems with going back for more than 15 years now - in fact I remember Adam very kindly helping me out personally over email to resolve an issue with eLicense that I had going all the way back to TEW 2004.
I know some people will read this and think "so you're not going to buy the game, who cares?" but I believe it's important that publishers receive feedback on issues such as this and understand that using bad DRM services like this does turn people away from their games and give people problems retrieving games that they've purchased in the past. If there is a more appropriate channel through which to give this feedback then I'd be happy to hear it.