Objectionne Posted May 16, 2020 Share Posted May 16, 2020 I'm returning to TEW after not playing since TEW 2010 - in the past I was a long-time player having played EWR, TEW 2004, 2005 and 2010 (as well as the first two Wrestling Spirit games). I've been playing the demo over the last few days and enjoyed it a lot and I was ready to purchase at release. Then when it came to purchase I saw that the series was still, in 2020, using that crummy eLicense DRM service. I remember having trouble with eLicense with the games I bought in the past and right away I was turned off seeing it here. Thinking that maybe I was overblowing it in my memory or that maybe the service has improved in the nine years since I last used it, I decided to run a simple test: If I can download and install the copy of TEW 2010 that I bought in 2011 with no issue then I'm satisfied with the service and I'll buy TEW 2020. Downloading the installer is simple and I was able to find the order id for the purchase in my old emails no problem so I was hopeful, but then I entered the order id into the installer aaaaaand: Yuck. From memory I don't think I ever installed this more than once when I bought it, but even if I had it's not relevant. The fact is I'm being denied access to install a game that I purchased, pretty much for having committed the cardinal sin of having changed my laptop in the last nine years. I'm sure that if I contacted GDS support then I could get this sorted out, but I shouldn't have to go through the trouble of contacting the publisher every time I want to reinstall a game I purchased. The suggestion from the software that I repurchase the game when it already acknowledges that I've bought it before is particularly laughable. So I won't be buying TEW 2020 for as long as it has eLicense in place, which is a shame because I really did enjoy the demo and a game like this fits my current gaming habits/available time perfectly. There are much more modern and user friendly methods of DRM available (or distribution services that don't use DRM at all: gog.com) and so I have no idea why GDS persist with this service that I can remember people having problems with going back for more than 15 years now - in fact I remember Adam very kindly helping me out personally over email to resolve an issue with eLicense that I had going all the way back to TEW 2004. I know some people will read this and think "so you're not going to buy the game, who cares?" but I believe it's important that publishers receive feedback on issues such as this and understand that using bad DRM services like this does turn people away from their games and give people problems retrieving games that they've purchased in the past. If there is a more appropriate channel through which to give this feedback then I'd be happy to hear it. Quote Link to comment Share on other sites More sharing options...
ngz999 Posted May 16, 2020 Share Posted May 16, 2020 E-license doesn't even stop the game being pirated. It's popped up in several places without any DRM. It only hurts legitimate buyers. It's time to bite the bullet and put TEW and WMMA on Steam. It will have the same DRM as everything else there, it will be protected, and users can install it on all of their devices. GDS can charge a bit more but we also expect patches to be released via automatic downloads rather than the clown fiesta of manual updates in the Tech Support section. As with everything else - it's time to move into 2020, GDS. Your backwardsness is inexcusable at this point, it's hurting yourselves and your players. Quote Link to comment Share on other sites More sharing options...
Don Hughes Posted May 16, 2020 Share Posted May 16, 2020 I'm returning to TEW after not playing since TEW 2010 - in the past I was a long-time player having played EWR, TEW 2004, 2005 and 2010 (as well as the first two Wrestling Spirit games). I've been playing the demo over the last few days and enjoyed it a lot and I was ready to purchase at release. Then when it came to purchase I saw that the series was still, in 2020, using that crummy eLicense DRM service. I remember having trouble with eLicense with the games I bought in the past and right away I was turned off seeing it here. Thinking that maybe I was overblowing it in my memory or that maybe the service has improved in the nine years since I last used it, I decided to run a simple test: If I can download and install the copy of TEW 2010 that I bought in 2011 with no issue then I'm satisfied with the service and I'll buy TEW 2020. Downloading the installer is simple and I was able to find the order id for the purchase in my old emails no problem so I was hopeful, but then I entered the order id into the installer aaaaaand: Yuck. From memory I don't think I ever installed this more than once when I bought it, but even if I had it's not relevant. The fact is I'm being denied access to install a game that I purchased, pretty much for having committed the cardinal sin of having changed my laptop in the last nine years. I'm sure that if I contacted GDS support then I could get this sorted out, but I shouldn't have to go through the trouble of contacting the publisher every time I want to reinstall a game I purchased. The suggestion from the software that I repurchase the game when it already acknowledges that I've bought it before is particularly laughable. So I won't be buying TEW 2020 for as long as it has eLicense in place, which is a shame because I really did enjoy the demo and a game like this fits my current gaming habits/available time perfectly. There are much more modern and user friendly methods of DRM available (or distribution services that don't use DRM at all: gog.com) and so I have no idea why GDS persist with this service that I can remember people having problems with going back for more than 15 years now - in fact I remember Adam very kindly helping me out personally over email to resolve an issue with eLicense that I had going all the way back to TEW 2004. I know some people will read this and think "so you're not going to buy the game, who cares?" but I believe it's important that publishers receive feedback on issues such as this and understand that using bad DRM services like this does turn people away from their games and give people problems retrieving games that they've purchased in the past. If there is a more appropriate channel through which to give this feedback then I'd be happy to hear it. Um... you're trying to install a 10 year old game with a 9 year old e license... with all due respect, I think you are being unreasonable. You are entitled to your opinion just like everybody else, and you are entitled to voice it just like I am. I think it is pretty petty to refuse to buy something that you admittedly enjoyed the demo of, that you admittedly enjoyed past versions of, because they chose a distribution method that THEY think is best for THEIR business. For someone who writes the game himself, Adam puts a lot of time and effort into addressing any problems (which you also mentioned that he did for you in the past). It isn't always about flawless execution... nobody or no business is ever perfect... it's about how that person/companies handle issues. Adam worked with you before, and I bet if there was an issue that he would bend over backwards to help you again. Kinda like he pulled overnights to make sure he put out the best game he could due to feedback from the community. You voiced your opinion... I voiced mine... time for me to get back to booking NYCW invading MAW. Quote Link to comment Share on other sites More sharing options...
Objectionne Posted May 16, 2020 Author Share Posted May 16, 2020 Yes, it's true, they've chosen a distribution method that they think is best for their business. I am letting them know that they have lost my business because of it. If they've lost my business because of it then it's probably a reasonable bet that they've lost other people's business because of it, too. They can choose whether this bothers them or not. I can't fault the level of support provided. I've received good support when I've had issues in the past and I can see other people receiving good support on the forums now. The fact is it that it shouldn't be needed because it shouldn't be necessary to contact the publisher every time you want to install your game that you bought on a new machine. I don't know any other publisher operating like this with digital purchases in 2020. Quote Link to comment Share on other sites More sharing options...
ShaunGBD Posted May 16, 2020 Share Posted May 16, 2020 He's trying to play 2010 when 2020 came out. Your not #1 right now Quote Link to comment Share on other sites More sharing options...
Thomnipotent Posted May 16, 2020 Share Posted May 16, 2020 Man people will whine and complain about anything. This has been the distribution method for 16 years. If you have played the game before you have used this distribution method as they continue to use. Buy the game, don;t buy the game no one cares. but whining about it is pretty pathetic. This is such a bad look. Prohibitive DRM is a problem. Quote Link to comment Share on other sites More sharing options...
Objectionne Posted May 16, 2020 Author Share Posted May 16, 2020 He's trying to play 2010 when 2020 came out. Your not #1 right now Nope, I'm trying to install 2010 to test how bad this DRM is before buying 2020 which uses the same DRM. It turns out the DRM is pretty bad, so I'm glad I did the test first. Quote Link to comment Share on other sites More sharing options...
Verbalcody Posted May 16, 2020 Share Posted May 16, 2020 Its hard to argue that this elicense thing is complete nonsense. We could just have this on steam, like every other PC game ive bought in the last decade. Quote Link to comment Share on other sites More sharing options...
Donners Posted May 16, 2020 Share Posted May 16, 2020 Um... you're trying to install a 10 year old game with a 9 year old e license... with all due respect, I think you are being unreasonable. It's a sad situation where expecting to be able to play something you own without DRM issues is being "unreasonable". I own thousands of games and don't have such issues with them. Man people will whine and complain about anything. This has been the distribution method for 16 years. If you have played the game before you have used this distribution method as they continue to use. Buy the game, don;t buy the game no one cares. but whining about it is pretty pathetic. Being toxic and abusive towards people online is pathetic, yet you seek to attack someone for expressing a reasonable view. Quote Link to comment Share on other sites More sharing options...
BrokenCycle Posted May 16, 2020 Share Posted May 16, 2020 You are not a "long term player." You haven't played TEW 2010 in several years and are "testing" the DRM on a game you had no intention on playing anyway, just in case the hypothetical situation of you wanting to play TEW 2020 in the year 2030 comes up. Stop blowing things out of proportion. ELicense is a dumb system and I think it sucks and wish this game is on Steam but ELicense has literally affected my life about 3 times since 2004 in the collective amount of time that Arlie responds to my e-mails-- an hour total, maybe? This crusade you're on is very unnecessary and you really want to make a big deal of this to prove some point. Quote Link to comment Share on other sites More sharing options...
Objectionne Posted May 16, 2020 Author Share Posted May 16, 2020 You are not a "long term player." You haven't played TEW 2010 in several years and are "testing" the DRM on a game you had no intention on playing anyway, just in case the hypothetical situation of you wanting to play TEW 2020 in the year 2030 comes up. Stop blowing things out of proportion. ELicense is a dumb system and I think it sucks and wish this game is on Steam but ELicense has literally affected my life about 3 times since 2004 in the collective amount of time that Arlie responds to my e-mails-- an hour total, maybe? This crusade you're on is very unnecessary and you really want to make a big deal of this to prove some point. I didn't say I am a long term player, I said I was a long term player. I bought and played these games pretty consistently from around 2004 to 2011 and now I'm looking to get back into the series. I'm not on a crusade and I'm not making a big deal of it. I've decided I'm not going to buy the game and that's it - I'll move on with my life pretty quickly. This is just to provide feedback to the publishers and start a discussion about it. If nobody bothered providing feedback about something they don't like then businesses might assume that everybody is happy with their product and this could be bad for them. They're welcome to do what they like with this feedback including ignoring it. Quote Link to comment Share on other sites More sharing options...
Donners Posted May 16, 2020 Share Posted May 16, 2020 You are not a "long term player." You haven't played TEW 2010 in several years and are "testing" the DRM on a game you had no intention on playing anyway, just in case the hypothetical situation of you wanting to play TEW 2020 in the year 2030 comes up. OP said they bought three previous versions and were prepared to buy this at release. Why patronise and try to discredit them with falsehoods? This crusade you're on is very unnecessary and you really want to make a big deal of this to prove some point. One thread with three posts is a "crusade"? Geez, I know it goes back to the EW days, but I still remain staggered by the lengths people go to in order to dismiss criticism. It makes for such an unpleasant community. Quote Link to comment Share on other sites More sharing options...
Historian Posted May 16, 2020 Share Posted May 16, 2020 I'm going to go ahead and lock this thread because it doesn't offer anything new to the discussion. Arlie has said before that the games will remain on eLicense and debating it here isn't going to change anything or offer any perspectives that have not been heard before. Quote Link to comment Share on other sites More sharing options...
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