wareagle Posted December 11, 2006 Share Posted December 11, 2006 I understand that two licenses come with the purchase of this game. I have always loaded these on my home pc and my work laptop for when I travel. Unfortunately my home pc has just crashed and it had a licensed copy of BBCF on it. How can I go about getting it back so that I can put it back once I euther get it reloaded or replaced? Link to comment Share on other sites More sharing options...
lessthanjed Posted December 12, 2006 Share Posted December 12, 2006 I ran into this same problem and just e-mailed e-license or whoever it was that handles the licenses for grey dog software and they reissued the same Order ID. Just give them as much information as possible. Link to comment Share on other sites More sharing options...
Arlie Rahn Posted December 12, 2006 Share Posted December 12, 2006 You should be able to right-click the Elicense item for BBCF in your control panel to return a license. Link to comment Share on other sites More sharing options...
wareagle Posted December 13, 2006 Author Share Posted December 13, 2006 [QUOTE=Arlie Rahn;166312]You should be able to right-click the Elicense item for BBCF in your control panel to return a license.[/QUOTE] The problem is that pc crashed and I can't get the control panel. Link to comment Share on other sites More sharing options...
sportsfanmas Posted December 13, 2006 Share Posted December 13, 2006 I had the same problem too. The game is no longer accessible through my control panel. But I can get to it from going into my computer and finding the files there. I need my license number reissued so that I can play this game again, especially after downloading the new patch, and the new mods. Link to comment Share on other sites More sharing options...
Scott Vibert Posted December 13, 2006 Share Posted December 13, 2006 Contact support @ greydogsoftware.com and I should be able to get you sorted out. Link to comment Share on other sites More sharing options...
wareagle Posted December 13, 2006 Author Share Posted December 13, 2006 Outstanding ! Thanks Scott.:) Link to comment Share on other sites More sharing options...
wareagle Posted December 13, 2006 Author Share Posted December 13, 2006 [QUOTE=Scott Vibert;166411]Contact support @ greydogsoftware.com and I should be able to get you sorted out.[/QUOTE] Scott, I tried to email to the listing above and for whatever reason it did not go through. Maybe because I attached my copy of the receipt for verification ? Link to comment Share on other sites More sharing options...
lessthanjed Posted December 13, 2006 Share Posted December 13, 2006 greydog is just going to tell you to send a message to elicense. [url]www.elicense.com[/url]. That's what I did, and they reissued my license no problem. Link to comment Share on other sites More sharing options...
sportsfanmas Posted December 14, 2006 Share Posted December 14, 2006 How long does it usually take elicense to send you your order ID number again? I'm anxious to play my game. Link to comment Share on other sites More sharing options...
lessthanjed Posted December 14, 2006 Share Posted December 14, 2006 didn't take more than a couple days. Link to comment Share on other sites More sharing options...
sportsfanmas Posted December 14, 2006 Share Posted December 14, 2006 what info did you have to give them? It's been so long since I ordered the game, I can't remember how I paid for it. Link to comment Share on other sites More sharing options...
lessthanjed Posted December 14, 2006 Share Posted December 14, 2006 I couldn't remember either, but i was able to find my original order receipt in my e-mail. I would say give them as much information as you can and hope that they can help you out. If you could find ANYTHING at all that shows you have purchased the game it will help. Link to comment Share on other sites More sharing options...
sportsfanmas Posted December 14, 2006 Share Posted December 14, 2006 I may be SOL then, cause when I had to work on my computer, all my old emails went away, and I can't find any email receipts from any of the games I purchased. Link to comment Share on other sites More sharing options...
Scott Vibert Posted December 14, 2006 Share Posted December 14, 2006 [QUOTE=lessthanjed;166587]greydog is just going to tell you to send a message to elicense. [url]www.elicense.com[/url]. That's what I did, and they reissued my license no problem.[/QUOTE] Actually no we aren't going too... E-License does not have autorization to reissue any licenses for any GDS products. You must go through us. Link to comment Share on other sites More sharing options...
Scott Vibert Posted December 14, 2006 Share Posted December 14, 2006 [QUOTE=wareagle;166533]Scott, I tried to email to the listing above and for whatever reason it did not go through. Maybe because I attached my copy of the receipt for verification ?[/QUOTE] I'm not sure... send it to me directly then (my first name @ greydogsoftware.com) Link to comment Share on other sites More sharing options...
wareagle Posted December 14, 2006 Author Share Posted December 14, 2006 [QUOTE=Scott Vibert;166876]Actually no we aren't going too... E-License does not have autorization to reissue any licenses for any GDS products. You must go through us.[/QUOTE] Scott, can you tell me where to send to? The [email]support@greydogsoftware.com[/email] link you stated keeps getting kicked back. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.